People often come into the room feeling that the situation is hopeless. Trust may be been broken. Anxiety can be high. With a skilled mediator or facilitator to guide the discussion, they discover that there are new ways to hear one another, that there are useful perspectives to consider, that there is a way forward when there seemed to be none. Or they learn the skills they need to navigate challenging moments themselves.
Here are a few stories that illustrate some of these experiences:
